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Privacy policy

Privacy Policy

Last updated: June 18, 2026

Itsnubae ("Itsnubae", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or otherwise interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Email: scalehubslimited@outlook.com


Information We Collect

Information You Provide Directly

When you place an order, contact us, or interact with our website, we may collect:

  • Your name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • Order details and purchase history

  • Information you provide when contacting customer support

  • Products viewed, added to cart, or saved to a wishlist

You may place an order as a guest without creating an account.

Information Collected Automatically

When you browse our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referring websites

  • Interactions with our website and marketing communications

This information is collected through cookies, pixels, and similar tracking technologies.

Information from Third Parties

We may receive information from third-party service providers, including:

  • Shopify

  • Payment processors

  • Meta (Facebook and Instagram)

  • Google

  • Klaviyo

These providers may share information that helps us operate our business and improve our services.


How We Use Your Information

We use your personal information to:

Provide Our Services

  • Process payments

  • Fulfill and ship orders

  • Manage returns and exchanges

  • Provide customer support

Marketing and Advertising

  • Send promotional emails

  • Measure advertising performance

  • Show relevant advertisements on Meta and Google platforms

Security and Fraud Prevention

  • Detect suspicious activity

  • Prevent fraud and unauthorized transactions

Communication

  • Respond to questions and requests

  • Improve our products and services


Cookies and Tracking Technologies

We use cookies and similar technologies, including:

  • Meta Pixel

  • Google Analytics

  • Google Ads

  • Klaviyo tracking technologies

These tools help us:

  • Operate our website

  • Analyze visitor behavior

  • Improve marketing performance

  • Personalize advertising

You can modify your browser settings to block or delete cookies. Please note that doing so may affect certain website functions.

For information about Shopify cookies, visit:

https://www.shopify.com/legal/cookies


How We Share Personal Information

We may share your information with:

Service Providers

Such as:

  • Shopify

  • Payment processors

  • Shipping providers

  • Customer support tools

  • Klaviyo

Advertising Partners

Including:

  • Meta

  • Google

These partners help us deliver and measure advertising campaigns.

Business Transactions

If our company is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Comply with legal obligations

  • Protect our rights

  • Prevent fraud

  • Enforce our policies


Sale or Sharing of Personal Information

Certain privacy laws may classify the sharing of information with advertising partners as a "sale" or "sharing" of personal information.

You may have the right to opt out of such activities depending on your location.

If you visit our website with Global Privacy Control (GPC) enabled, we will treat this as a request to opt out where required by applicable law.


Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.


Children's Privacy

Our services are not intended for children.

We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided personal information to us, please contact us so we can remove it.


Security and Data Retention

We take reasonable measures to protect your personal information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements


Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your information

  • Correction of inaccurate information

  • Deletion of personal information

  • Data portability

  • Restriction of processing

  • Withdrawal of consent

  • Opt-out of targeted advertising or information sharing

To exercise your rights, contact us at:

scalehubslimited@outlook.com

We may request verification of your identity before processing certain requests.

We will never discriminate against you for exercising your privacy rights.

Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

We may still send transactional emails related to your orders and customer service inquiries.

If SMS marketing becomes available, you will be able to opt out by replying STOP.


International Transfers

Our company is based in the United States.

Your information may be transferred to and processed in countries where our service providers operate.

These countries may have different privacy laws than your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers.


Do Not Track

Because there is currently no consistent industry standard for responding to "Do Not Track" browser signals, we do not respond to such signals at this time.


Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

We encourage you to review this Privacy Policy regularly.


Contact Us

Email: scalehubslimited@outlook.com